Get in Touch
eesspp LLC d/b/a Wedding Memory · United States
General Inquiries
hello@wedding-memory.com
For questions about our platform, pricing, partnerships, and getting started.
Technical Support
support@wedding-memory.com
For help with uploads, QR codes, guest access, or any technical problems with the platform. We aim to respond within 24–48 business hours.
Billing
billing@wedding-memory.com
For invoice questions, payment issues, or storage overage inquiries. We aim to respond within 3–5 business days.
Legal & Privacy
Legal Department
legal@wedding-memory.com
For questions about our Terms of Service or other legal documents.
Privacy Requests
privacy@wedding-memory.com
For data access requests, data deletion requests, or CCPA/GDPR inquiries.
DMCA & Copyright
dmca@wedding-memory.com
For copyright infringement notices or intellectual property concerns.
Response Times
| Inquiry Type | Expected Response | |
|---|---|---|
| Technical Support | support@ | 24–48 business hours |
| General Inquiries | hello@ | 24–48 business hours |
| Billing | billing@ | 3–5 business days |
| Legal / Privacy | legal@ / privacy@ | 5–10 business days |
| DMCA Notices | dmca@ | 48–72 business hours |
Emergency Contact
We have a very competent AI assisted helpdesk@wedding-memory.com available 24/7.